Refund & Cancellation

We understand that circumstances may change. Members may cancel their subscription by providing a written notice to our concierge team at least 30 days prior to their next billing cycle.

Any cancellations made with less than 30 days' notice will result in the subsequent month being billed, and the membership will remain active until the end of that billing period.

Due to the strictly vetted and exclusive nature of our memberships, all membership fees, joining fees, and personal training packages are strictly non-refundable once paid, except under the following circumstances:

• Medical emergencies preventing physical activity (requires a valid doctor's certificate).
• Relocation of more than 50 kilometers from the club (requires proof of new residence).

In these exceptional cases, a pro-rated refund may be issued at the sole discretion of The Limits Fitness Club management, minus a 15% administrative processing fee.

Personal training packages must be used within their stated validity period. Unused sessions will expire and are not eligible for a refund.

If you need to cancel or reschedule a booked session, a minimum of 24 hours' notice is required; otherwise, the session will be forfeited.

Apparel and merchandise purchased at the club may be exchanged within 7 days of purchase, provided the items are unworn, unwashed, and still have the original tags attached. We do not offer cash refunds for merchandise; store credit will be issued instead.

To initiate a cancellation or request a special exception refund, please contact us directly:

Email: concierge@thelimits.club
Phone: +91 93536 26664

Or visit the concierge desk in person during normal operating hours.